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Listen: Expectations vs. Reality

Their needs are the reality, not your expectations.
Their needs are the reality, not your expectations.

This week I was messaging with two different coaches who tried to convince me I needed their services AND were not listening to my responses when they asked me questions. 
In fact, one #coach kept asking me the same questions two to three times. It’s as if she didn’t read my responses at all!

Do you think they made the sale each time?

Of course not. Why? They were trying to impose their expectations into the situation rather than being open to what was really happening around them.

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What was really happening here?

My intention with each conversation was actually trying to see how we can cross-promote each others’ work, because I love collaboration. I abandoned that idea pretty quickly though. Although both conversations were a bit annoying, I was actually grateful for them.

Because each was a great reminder of what NOT to do when speaking with prospective clients. 
According to Hubspot, “…the top ways to create a positive #sales experience, according to buyers:
Listen to their needs (69%)
Don’t be pushy (61%…”
From https://blog.hubspot.com/sales/sales-statistics

What needed to happen?

Each of these coaches had obviously not learned that. When all we do is try to force a result, we are not only showing the Universe how much we need the sale, we are literally chasing #prospects away. 
How would you feel if someone were to talk to you this way? Has this ever happened to you?

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